Privacy
Statement
Citishop highly values the strong relationships we have with our customers.
Often these relationships have been built up over many decades and with
generations of the same family. The gradual introduction of data collection
technology at Citishop will be handled with full and proper respect for the
privacy of our customers.
To protect your privacy, you can visit Citishop site without identifying
yourself or having to reveal any information about yourself.
Your personal information: what do we collect, and how do we use it?
* We do not collect personal information when you visit our
site unless you log on, place an order or register with us.
* When you place an order you will be asked for the
following personal information: your name, e-mail address, mailing address,
delivery address and any special delivery instructions, phone number. We may
share this information, and only that information which is absolutely
necessary, with those third parties that are involved in the processing of your
order. For example, the financial institution that issued your credit card and
the shipping carrier that delivers your order.
* Citishop is committed to reducing the amount of fraud it
faces. Our policy is that we will prosecute any cases of fraud that we
identify. As a first time customer, you may receive a telephone call or email
requesting more information/proof to confirm the details that you have supplied
to us. If any of the information you supply is found to be false or misleading,
we will, if we deem it appropriate, report this to the appropriate authorities
for them to prosecute.
* We do not share, sell, rent or barter any identifiable
personal information to any third party without your permission.
* When you log on to our site, we will ask you your e-mail
address and user ID, which is usually your name.
* We have specials and clearance emails available to make
your shopping and purchasing experience easier. Should you decide to subscribe,
we will send you your requested information from time to time. You may
unsubscribe at any time. Subscription to this service is optional and free.
* When you submit feedback or questions via e-mail, or
contact us for information about our Web site, we will request your name and
e-mail address. We use this information solely to respond to your inquiries.
* When you enter a contest or other promotional feature, we
may ask for your name, address, and e-mail address so we can administer the
contest and notify winners. We may ask for other information to enable us to
improve our site or to send you special offers.
* Our site contains links to other sites. Citishop is not
responsible for the privacy practices or the content of other Web sites.
* By default all web server log files capture IP addresses.
We may use your IP to help diagnose problems with our server, administer our
web site and to track web usage. This information is used internally and is not
shared with anyone else.
As the Federal Government introduces new privacy legislation – Citishop privacy
policies will be reviewed and updated as appropriate.
More information on privacy legislation is available from the Federal Privacy
Commissioner at www.privacy.gov.au.
Cookies
A cookie is a small amount of information sent from a Web server to your computer.
We use cookies when someone logs into our site, to maintain that log in, to
retain log in information, if requested, and for the service of our shopping
basket. We do not use cookies for marketing, promotional or advertising
purposes, nor do we use cookies to track your Internet activity before or after
you leave Citishop. Any activity while you are at Citishop may be monitored.
Emails from Citishop
Citishop has found that attractive, graphics-rich emails are a quick, effective
and low-cost way to communicate with customers and prospects about new high
tech products, clearance and auction items. We maintain an opt-out,
user-customizable subscription service of email addresses of people requesting
promotional emails.
We do not want to send emails to you if you would prefer not to receive them.
Therefore, every email provides a way for you to unsubscribe from future
emails. In addition, you can visit our web site to unsubscribe. We also have
administrative procedures in place to remove email addresses and domains that
consistently send failure messages to our email servers.
Subscribing, unsubscribing or changing your details for our Subscription Email
Service is easy. To subscribe click here, providing your contact details. To
change your email address, please contact us advising of the old address and
new address. To unsubscribe or remove your email address from our Subscription
Service, please contact us via email.
